A growing company should hire a CFO — fractional or full-time — when the complexity of its decisions, not its revenue, has outpaced the financial expertise already in the business. Revenue is an easy number to point to, which is why owners often ask 'what revenue level needs a CFO,' but two companies at the same revenue can have entirely different needs depending on their capital structure, margin complexity and growth trajectory.
The more reliable approach is to look at specific operating triggers rather than a single financial threshold, and to understand the typical sequence companies move through as their finance function matures.